Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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- 8+ years of hands-on experience in automation and Tosca Testing.
- Extensive experience in TOSCA for test automation, including script development, execution, and maintenance.
- Expectation is to automate already identified SAP test cases using Tosca automation tool and educate UBS test consultants wherever required.
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- Should have worked in Automation UI and API testing using Tosca. Execute and maintain test cases, ensuring coverage and accuracy.
- Strong understanding of SAP modules and business processes (e.g., SAP ERP, SAP S/4HANA, SAP Fiori).
- Experience in designing and implementing automated testing frameworks for SAP applications.
- Strong proficiency in creating and managing test plans, test cases, and defect management.
- Experience with continuous integration/continuous delivery (CI/CD) pipelines and integrating TOSCA automation into CI/CD frameworks.
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
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