Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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DevOps Role Requirements
Looking for a mature DevOps engineer with 7-9 years’ experience and the following details. Let me know if you have any suitable profiles.
Technical Expertise
Strong experience with Gitlab DevOps, GitHub Actions, or similar CI/CD tools.
Proficiency in Java/Python event driven application build and deployment processes.
Hands-on experience with Docker/Helm/Kubernetes (preferably AKS).
Knowledge of AI/ML model deployment workflows is a plus.
Testing Integration in CI/CD
Experience integrating automated testing into CI/CD pipelines.
Familiarity with CI/CD quality gates and feedback mechanisms.
Observability
Proficiency in setting up monitoring and logging tools (e.g., Azure Monitor, Prometheus, Grafana, ELK).
Experience with distributed tracing tools like Jaeger or OpenTelemetry.
Infrastructure and Cloud
Strong knowledge of Azure services (e.g., AKS, Azure Functions, Azure Storage, Azure Key Vault).
Experience with Infrastructure as Code (IaC) tools like Terraform.
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Soft Skills
Strong problem-solving and troubleshooting skills.
Excellent communication and collaboration abilities.
Ability to work in an agile, fast-paced environment.
Preferred Qualifications
Azure certifications (e.g., Microsoft Certified: Azure DevOps Engineer Expert).
Experience with AI/ML model lifecycle management and MLOps.
Familiarity with security tools and practices (e.g., SAST, DAST, container security).
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.