Job Description
Job Title:  Tools Project Manager (Observability, AIOps, ITSM, Monitoring, Automation, and Platform Tools)
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  3/5/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Immediate Joiners preferred for the current roles 3.

We are looking for a Tools Project Manager to lead end‑to‑end delivery of enterprise IT tooling initiatives across Observability, AIOps, ITSM, Monitoring, Automation, and Platform Tools. The role is accountable for on‑time, on‑budget, and high‑quality delivery while managing stakeholders, vendors, risks, and governance.

 

Key Responsibilities

  • Manage end‑to‑end project lifecycle: initiation, planning, execution, monitoring, and closure
  • Drive project governance, status reporting, risk & issue management, and customer communication
  • Coordinate with tool SMEs, architects, vendors, and operations teams
  • Ensure adherence to scope, schedule, cost, quality, and compliance
  • Manage multi‑vendor and multi‑location delivery models
  • Ensure smooth transition to operations (RUN) and knowledge transfer

Essential Skills (Must Have)

  • Strong experience in Project Management (Waterfall / Agile / Hybrid)
  • Proven delivery experience in enterprise IT tools or infrastructure projects
  • Solid understanding of IT Infrastructure, Applications, Cloud, and Operations
  • Working knowledge of ITIL processes (Incident, Change, Problem, Event)
  • Excellent stakeholder management, communication, and documentation skills
  • Ability to lead cross‑functional and distributed teams
  • PMP / PRINCE2 / Agile certification (preferred)

Good‑to‑Have Skills

  • Exposure to tools such as ServiceNow, AppDynamics, Dynatrace, Splunk, Datadog, Elastic, BMC Helix, Moogsoft, OpsRamp, LogicMonitor
  • Experience in tool upgrades, migrations, consolidation, or rationalization programs
  • Familiarity with DevOps, SRE, and Cloud transformation initiatives
  • Experience in global delivery and offshore–onsite engagement models

GenAI & AI‑Related Skills

  • Understanding of GenAI and AI use cases in IT Operations and Tooling
  • Experience managing projects involving AIOps, intelligent alerting, RCA, and automation
  • Exposure to AI‑assisted delivery (automated reporting, insights, productivity tools)
  • Ability to work with AI/ML SMEs and vendors to drive adoption and outcomes

Education

  • Bachelor’s degree in Engineering / Technology or equivalent

Ideal Candidate:

A delivery‑driven Project Manager with strong exposure to enterprise IT tools, capable of bridging technology, operations, and business outcomes, and ready to support AI‑infused IT transformation programs.

 

 

͏

Do

1.    Provide tool design, development and deployment support for the project delivery 
a.    Interact with the internal project or client to understand the project requirement from a tool perspective 
b.    Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc.
c.    Provide budget and timeline estimates for the tool development/ deployment as required
d.    For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines
e.    Conduct commercial discussions with the 3rd party vendors for licenses or tool development 
f.    Conduct appropriate testing to ensure error free deployment of the tool on the project
g.    Ensure deployment of tool on time and within the estimated budget
 

͏

Deliver

No.  Performance Parameter    Measure
1.   Tool Development and deployment Quality of solution
Timely development and within budget
Timely deployment of tool
Error free deployment

 

͏

͏
Mandatory Skills: Project Management .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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