Job Description
Job Title:  Zscaler
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  5/18/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

A strong Zscaler L3/L4 job involves being a Subject Matter Expert (SME) for Zscaler Internet Access (ZIA) & Zscaler Private Access (ZPA), handling advanced escalations, designing/deploying complex solutions, optimizing security policies (SSL, DLP, CASB), integrating with existing infra (Azure AD, Firewalls), troubleshooting critical issues (PAC files, App Connectors, Authentication), and automating tasks (Python/PowerShell) for Zero Trust security transformation, with deep networking and cloud security knowledge. 

 

Core Responsibilities (L3/L4 Zscaler Engineer)

 

  • Advanced Support: Act as the top escalation point for complex ZIA/ZPA incidents, leading Root Cause Analysis (RCA) for outages, authentication failures, and performance issues.
  • Architecture & Design: Lead the design, deployment, and integration of Zscaler for large enterprises, ensuring alignment with Zero Trust principles.
  • Policy & Optimization: Configure and fine-tune ZIA (URL filtering, threat protection, SSL inspection) and ZPA (application access, ZPA Connectors) policies for security and performance.
  • Integration: Manage integrations with Active Directory (SAML/SCIM), firewalls, SIEM (Splunk), and other security tools.
  • Automation: Develop scripts (Python, PowerShell) for automating routine tasks, testing, and infrastructure provisioning.

Mentorship: Provide technical guidance and training to L1/L2 support teams and document Standard Operating Procedures (SOPs). 

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Key Skills & Knowledge

  • Zscaler Expertise: Deep knowledge of Zscaler ZIA, ZPA, Zscaler Digital Experience (ZDX), App Connectors, ZEN Nodes.
  • Network Fundamentals: Strong understanding of routing, switching, firewalls, VPNs (IPSec/SSL), and traffic flows.
  • Cloud Security: Concepts like CASB, DLP, SSL Inspection, Zero Trust Network Access (ZTNA).
  • Troubleshooting: Packet captures, log analysis (SIEM), and diagnosing complex access/authentication flows (Azure AD, SAML).

Automation: Scripting (Python, PowerShell
Mandatory Skills: Zscaler Web Security .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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