Job Description
Good hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
Good understanding of network and security fundamentals (Firewall, Proxy, VPN, DNS, etc.)
Experience in configuration, and troubleshooting of Zscaler products (ZIA and ZPA)
Strong understanding of networking concepts including TCP/IP, routing, and firewalls
Understanding of zero-trust architecture for web security
Experience with troubleshooting network and security issues
Proficiency in performing configuration management
Zscaler internet and private access
What You'll Do:
Manage Zscaler solutions for enterprise environments
Collaborate with cross-functional teams for configurations, and troubleshooting
Provide support and guidance to resolve technical issues and optimize performance
Certification in Zscaler technologies is a plus
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Deliver
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No. |
Performance Parameter |
Measure |
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1. |
Customer centricity |
Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
|
2. |
Process Adherence |
Adherence to SLAâÃÂÃÂs (90-95%), response time and resolution time TAT |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.