Job Description
Job Title:  Administrator - L1
Req Id:  84065
City:  Redmond
State/Province:  Washington
Posting Start Date:  8/8/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

We are looking for Desktop Support Technicians to perform service, repair, and/or installation of PCs (laptops and desktops)

 

Role & Responsibilities:

  • Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
  • Provides Level 1/2 technical support while configuring PCs for users.
  • Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
  • Processes timely and accurate information to ensure compliance with vendor warranty requirements.
  • Adheres to client policies and procedures while maintaining the integrity of the customer’s data.
  • Coordinates across multiple departments/vendors to provide support.
  • Interacts with the customer when responding to technical questions or requests for information.
  • Maintains regular attendance.
  • Other duties as assigned by management.

Required Education, Knowledge, and Experience:

Must have a high school diploma or equivalent, College degree in a related field, and Fresh graduate.

Good to have experience with Microsoft operating systems and Microsoft Office Suites, basic knowledge in desktop troubleshooting is plus.

 

 

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Mandatory Skills: Windows Server Admin .

 

Expected annual pay for this role ranges from $25,000 to $50,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.