Job Description
Job Title:  L3 Technical support
City:  Redmond
State/Province:  Washington
Posting Start Date:  12/26/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Location: Redmond

JD:

 

Crux of the JD : 5+ yrs of good dev with SQL and Cosmos Scripting with experience working on Support issues from customers, C# and other skills can be advantageous.

 

JD :

  • BS in Computer Science, Engineering or related technical discipline preferred.  
  • Professional with experience in online advertising, social media, marketing and/or project management. 
  • Experience with Excel and Outlook and Microsoft suite of standard programs.
  • Advanced problem-solving ability to drive great customer service and strong team relationships.    
  • Minimum 5 years’ experience in a technical support or software development organization (Tier 3 experience preferred), in the online industry for a high-volume commercial website or service (7+ years’ experience preferred); Organic & Paid search experience preferred. Practical experience running online systems built on Azure or similar cloud providers
  • 2+ years’ experience with the following web API technologies preferred: SOAP, JSON, XML
  • 2+ years of automation experience in C# or Python is preferred
  • Minimum 3+ years’ experience using TSQL required with ability to manipulate data rapidly and use complex joins (3+ years’ experience preferred) and Stored Procs
  • Should be ready to work night shifts and weekend on-call work is required.    
  • Ability to analyze and visualize large data sets.   
  • Experience working with remote/virtual teams; ability to collaborate across boundaries.    
  • Work well independently, ability to manage one's time, as well as strong cross and group collaboration and interpersonal skills; Work in a team environment leveraging others’ ideas, contributing to others’ success.    
  • Willingness to embrace change; desire to learn and always improve.    
  • English language skills including strong verbal and written communication skills required for all levels of stakeholders. Strong understanding of the North American and European cultures, slang, brands, and current events.
  • Must be well-organized with strong attention to detail; Strong documentation skills to be utilized for case management, knowledge capture, bug management and training.    
  • Storytelling, influencing for impact skills, attention to detail and commitment to quality.
  • Motivation and passion for the success of the customer; customer obsession   
Mandatory Skills: Windows Platform Engineering .

 

Experience: 3-5 Years .

 

The expected compensation for this role ranges from $45,000 to $110,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.