Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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Role: .Net fullstack Lead
Core Responsibilities
- Design and develop scalable applications using C# or equivalent OOP languages
- Build modern, responsive web interfaces using ReactJS (or similar front-end frameworks)
- Develop robust API and backend components (e.g., Azure Functions or equivalent)
- Work with SQL and/or NoSQL databases for efficient data storage and retrieval
DevOps & Operational Excellence
- Implement CI/CD pipelines to enable rapid and reliable deployments
- Ensure system observability through telemetry, monitoring, and logging
- Set up proactive alerting mechanisms to maintain reliability and performance
Collaboration & Communication
- Work closely with cross-functional teams to deliver end-to-end solutions
- Communicate effectively with technical and business stakeholders to ensure clarity and alignment
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $148,500 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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