Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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GoLang Developer
Location: Research Triangle Park (RTP) NC
Key Skill: Go Lang
Job Summary:
We are looking for a highly skilled and motivated Software Engineers with expertise in Java, Go Lang, and MongoDB to join our Operational Excellence team.
This role is crucial for ensuring application maintainability, stability, production support, Validations, and addressing requests from L1 and L2 teams.
The engineer will play a vital role in troubleshooting, debugging, implementing fixes, and ensuring seamless application operations.
Key Responsibilities:
- Act as the L3 point of contact for incidents / queries raised by customers, L1 and L2 support teams.
- Analyze and resolve production issues, ensuring timely resolution with minimal impact.
- Work on L3 Jira stories that cover bug fixes, system behavior clarifications, and data issues.
- Perform Short-Term Fixes (STF) and Long-Term Fixes (LTF) in coordination with development teams.
- Conduct data analysis and fixes for production records as needed.
- Collaborate with developers, testers, and operations teams to improve system reliability and incident response.
- Acknowledge, investigate, and respond to production support queries from customers, L1 and L2 teams.
- Maintain logs, create incident documentation, and contribute to knowledge bases and runbooks.
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Required Skills & Experience:
- Strong hands-on experience in Java, Go, and MongoDB
- Proficient in debugging application and service-level issues in production environments.
- Solid understanding of microservices, web services, and distributed systems.
- Experience with production/ platform tools (Jira, ServiceNow, Splunk, etc.)
- Good understanding of CI/CD pipelines and DevOps principles.
- Strong problem-solving skills and ability to work under pressure in critical situations.
- Excellent communication and coordination skills to work with cross-functional teams
- Previous experience in L3 support or Site Reliability Engineering (SRE).
- Exposure to monitoring and alerting systems.
- Experience in working in an Agile/Scrum environment.
Experience: 3-5 Years .
Expected annual pay for this role ranges from $45,000 to $110,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.