Job Description
Job Title:  SAP BO Admin
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  4/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role:

The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. 

J͏D:-

We are seeking an experienced SAP BusinessObjects Administrator to manage, maintain, and enhance our SAP BusinessObjects (BO) environment. The ideal candidate will be responsible for installing, configuring, upgrading, and supporting the BusinessObjects platform while ensuring high system availability, performance, and security

Required Skills:

  • Strong experience with SAP BusinessObjects BI Platform (4.x)
  • Must have completed at least one full cycle of SAP BusinessObjects migration or upgrade (e.g., BO XI/BO 3.x to BO 4.x or BO 4.x version upgrades)
  • Administration of Central Management Console (CMC)
  • Experience with Web Intelligence and Universes
  • Hands-on experience with Promotion Management / Lifecycle Management (LCM)
  • Experience with Upgrade Management Tool (UMT)
  • Experience of CMS and Audit databases , SQL Server Database
  • Experience managing multi-environment BI landscapes (Dev, QA, Prod)
  • Configure and manage data sources, security roles, authentication mechanisms, and access control
  • Strong troubleshooting, system monitoring, and performance tuning skills

͏

  • Team Management
    • Team Management
      • Clearly define the expectations for the team
      • Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
      • Guide the team members in acquiring relevant knowledge and develop their professional competence
      • Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries
      • Ensure that the Performance Nxt is followed for the entire team
    • Employee Satisfaction and Engagement
      •  Lead and drive engagement initiatives for the tea
      • Track team satisfaction scores and identify initiatives to build engagement within the team

͏

Deliver

No. Performance Parameter Measure
1.

Quality Control and Customer satisfaction
  • CSAT Score-BU/Account/Portfolio level
  • Process Compliance/Exceptions Scores
  • Audit Coverage percentage
  • Schedule performance Scores
  • Planned vs actual project effort
  • Resource productivity scores
2.

Capability Building
  • New Employee Onboarding
  • New Employee Certifications
3.

Continuous Improvement
  • Lean projects implemented per year
  • Productivity improvement of resources
  • Continuous Improvement Processes implemented per year
4.

Team Management
  • Team attrition %
  • Employee satisfaction scores
5.

Capability Building
  • % trained on domain and location specific skills, 
  • % of team trained in necessary leadership skills

 

͏
Mandatory Skills: SAP BO Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

Get Job Alerts

Receive notifications when we have open roles and get other relevant career news


Register >
 

Join Us

Explore open roles that match your interests and skills


Search Jobs >
 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.