Job Description
Job Title:  SAP CRM Technical
Req Id:  108236
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  11/3/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

SAP CRM Technical

Location: Pune only
• Minimum 8 to 10 years of ABAP experience.
 
• At least 5+ years of experience in ABAP CRM.
 
• Should have good communication skills.
 
• Have worked in at least one CRM implementation Project (Complete cycle).
 
• Knowledge of the MVC architecture and One Order framework.
 
• Strong working knowledge in CRM UI BOL\Genil Programming.
 
• Hands on experience in ABAP Report programming, Function modules and Data dictionary objects.
 
• Aware of OO ABAP concepts with Hands on experience.
 
• Aware of the Middleware concepts (like BDOCs and Inbound\Outbound queues).
 
• Worked on BADI’s, Actions and Interfaces (Inbound and Outbound), Proxies.
 
• Experience of CRM ISU will be added advantage. (Aware of Business Master Data and Technical Master Data)
 
• Having experience on ODATA service / Fiori Concepts / Fiori Launchpad and analysing the web-service issues will be added advantage.
 
• Having experience of working in the replication issues will be added advantage. (like using tcode: ecrmrepl)
 
• Team handling and coordination experience is must.
 
• Knowledge of BRF+ and BPEM will be added advantage.
 
• Should be comfortable with CRM Base customization and product configuration.
 
• Should be comfortable in tracing the issues and performance tuning the code.
 
• Should be comfortable in S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation.
 
• S4HANA Migration and Upgrade knowledge will be added advantage.

 
Essential Skills SAP - CRM Technical with ISU CRM experience.

Soft Skills:
• Excellent communication, collaboration, and interpersonal skills to work effectively with diverse stakeholders.
• Analytical & Problem-Solving Skills:
• Strong team player mentality and ability to influence others.
• Proactive, adaptable, and committed to continuous improvement.

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Do:

  • Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project
  • High level design, detailed design and develop technical / integration solutions to meet those needs
  • Work with clients to understand their business needs and processes
  • Participate in technical and technology workshops to understand and deliver integration requirements
  • Drive client discussions to define the integration requirements and translate the requirements to the technical solution
  • Provide training and support to end-users
  • Write technical specifications and test plan for development team to ensure test driven development
  • Manage projects and timelines
  • Provide expert support to various projects and delivery engagements as and when required
  • Drive innovation/transformation agenda in large existing accounts, provide delivery
  • Provide delivery support and escalation management
  • Interaction with SAP and with party partners

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Deliver:

No. Performance Parameter Measure
1.

Job Knowledge

Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module
2.

Customer Satisfaction

As defined by clients SLAs
3.

Manging change & Improvement

Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective

Measure overall adaptability/flexibility to move from one project to another project
4.

Functional Leadership

Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively
5.

Customer Responsiveness

Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner

 

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Mandatory Skills: SAP CRM Technical .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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