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The SME Delivery Lead provides subject matter expertise in SAP SuccessFactors and is accountable for end to end delivery, stakeholder engagement, and achievement of business outcomes within a large, regulated banking environment. The role bridges business, HR, and technology teams to ensure solutions are delivered on time, within scope, and aligned to governance and compliance standards. Experience & Background
12-15+ years of experience in SAP SuccessFactors delivery roles Strong expertise across one or more SuccessFactors modules (e.g. EC, ECP, PMGM, Compensation, Time & Labor) Proven experience leading end to end delivery in large enterprise or banking environments Experience working within regulated, governance driven delivery models
Key Responsibilities
Act as the SuccessFactors Subject Matter Expert, providing functional and delivery leadership across the program Own end to end delivery, including scope, planning, execution, testing support, and go live readiness Engage with business, HR, and technology stakeholders to ensure requirements are clearly understood and delivered Translate business outcomes into practical SuccessFactors solutions aligned to standard product capabilities Provide oversight and guidance to functional, technical, integration, and testing teams Manage delivery risks, dependencies, and issues, ensuring timely resolution Ensure adherence to banking governance, compliance, and quality standards Support UAT, release readiness, and production stabilisation activities Provide clear delivery status, risks, and outcomes to leadership and stakeholders
Skills & Capabilities
Strong SuccessFactors functional knowledge and solution design capability Proven stakeholder management and communication skills Ability to manage complex delivery across multiple workstreams and vendors Strong problem solving and decision making skills Experience operating as a trusted advisor in client facing roles
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