Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Job Description
Technical Skills:
- Ability to set up and configure monitoring tools (experience with any two of the following: Prometheus, Azure Monitor, CloudWatch, DataDog, Dynatrace, ELK, Harness SRM).
- Capable of designing and implementing complex alerting rules, optimizing monitoring tool performance, and implementing federation for scalability.
- Ability to integrate monitoring tools with visualization tools.
- Ability to troubleshoot monitoring tools.
- Good understanding of observability metrics and KPIs (experience with any one of the following: Grafana, AppDynamics, Splunk, OpenTelemetry).
- Must be capable of creating complex observability dashboards by integrating various data sources.
- Ability to troubleshoot observability tools.
- Hands-on experience in troubleshooting application issues (experience with any one of the following: Java, .NET, Python).
- Ability to write and debug automation scripts and integrate third-party libraries (experience with any two of the following: Python, Shell, Linux, Unix, Groovy, Java, PowerShell, Golang).
- Ability to set up and manage Kubernetes clusters, deploy applications, and troubleshoot cluster issues (experience with Kubernetes/Helm charts).
- Ability to write and debug complex infrastructure configurations and integrate with CI/CD pipelines (experience with any one of the following: Ansible, Terraform, Puppet, GitHub, OpenShift, OpenTofu).
Non-Technical Skills:
- Working experience in Agile methodologies (e.g., Scrum, Kanban, SAFe) with tools like JIRA or ServiceNow.
- Ability to perform rapid troubleshooting and root cause analysis.
- Willingness to work in shifts as required.
- Strong knowledge of ITSM principles.
- Team player with a positive attitude.
- Excellent communication skills.
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.