Job Description
Job Title:  SSP Care Engineer
City:  Yokohama
State/Province:  Kanagawa-ken
Posting Start Date:  4/28/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 

 JOB Details:

We are looking for a resource with Japanese Bilingual capability and basic knowledge in managing and troubleshooting Subscriber & Signalling/SDM Nodes on Telco Clouds.

Skills:

  • Should have basic knowledge of 4G and 5G call flows
  • Candidate should have foundational understanding of Subscriber & Signalling domain
  • Should have awareness of Cloud environment and how S&S solution/Nodes are deployed on cloud
  • Candidate should have some exposure to maintaining and troubleshooting Subscriber and Signalling nodes, log analysis under guidance
  • Should be able to perform RCA and share Reports within the agreed SLA with supervision
  • Perform basic health checks and troubleshooting from logs captured and provide solutions within SLA
  • Basic understanding of issues related to Node Reachability, FM/PM and other KPIs
  • Awareness of troubleshooting tools like Wireshark etc.
  • Basic working knowledge of Linux, VMWare, Dockers & Containers, OpenStack, OpenShift
  • Basic awareness of S&S Nodes like AAA, One NDS, SDL (Shared Data Layer), Registers (HLR/HSS, UDM/AUSF), One-EIR, SCP, CSD, STP, U-DRA, NPC, EIR etc.

 

Roles & Responsibilities:

  • Assist in Log collection & Analysis, health checks and support troubleshooting sessions between Customer & Global Care
  • Support RCA preparation, MOP/Troubleshooting Plan of Action under senior guidance
  • Reproduction of issues in customer Lab to collect additional logs for analysis
  • Support CR Implementation approval process by assisting in LNI Process
  • Participate in Technical Sync with Local Japan L2 team (via RDC under guidance)
  • Communication support for Access (chat group between Remote Engr and Local Engr)
  • Assist in Communication with CCTL in access approval workflow
  • Support Japanese Translation of MOP & RCA
  • Post validation of Logs and System after change implementation
  • SF ticket creation and follow-up with 3LS till closure

 

 

  • For Emergency Cases – assist in remote support for recovery such as log analysis and ticket handling post recovery

 

Relevant Experience:

  • 1–3 years with minimum 1 year in Subscriber & Signalling domain
  • Good communication skills – Team collaboration – Analytical skills – Presentation skills
  • Mandatory Language Skill: Intermediate Bilingual Japanese and English

 
Mandatory Skills: Telecom Telco Cloud Orchestrator .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

求人アラートの取得

募集中の求人情報があるときに通知を受け取り、その他の関連するキャリアニュースを入手します


登録する >

参加する

あなたの興味やスキルに合った募集中の職種を探す


求人検索 >

不審なメール、広告、またはWiproでの求人に遭遇した場合は、helpdesk.recruitment@wipro.co までメールでお問い合わせください。履歴書は履歴書やキャリア応募の監視対象ではないため、このIDに履歴書を電子メールで送信しないでください。

非倫理的/不公正な雇用慣行に関する苦情や懸念は、ombuds.person@wipro.com のオンブズグループに送信する必要があります。

私たちは機会均等雇用主です。資格のあるすべての応募者は、人種、肌の色、カースト、信条、宗教、性別、婚姻状況、年齢、民族および出身国、性自認、性表現、性的指向、政治的指向、障害の有無、保護された退役軍人の地位、または法律で保護されているその他の特性に関係なく、雇用の検討を受けます。

ウィプロは、アクセシブルで協力的でインクルーシブな職場の構築に取り組んでいます。採用および選考プロセス全体を通じて、障害者を含むすべての応募者に合理的な配慮が提供されます。宿泊施設は、可能であれば、申請前に通知する必要があり、個別に検討されます。ウィプロはすべての人に平等な機会を提供し、多様性を大切にしています。