Job Description
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Project Leadership & Delivery
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Lead end-to-end Salesforce projects from initiation through closure.
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Define scope, timelines, milestones, and deliverables in alignment with business goals. Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs
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Manage project financials, resource allocation, and risk mitigation strategies-Plan, estimate, budget, handle, and control costs so that the project can be completed within the approved budget.
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Ensure adherence to Agile/Scrum methodologies and Salesforce best practices. Possesses understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organization is preferred
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Stakeholder Engagement
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Act as the primary point of contact for clients, internal teams, and third-party vendors.
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Facilitate regular status meetings and executive updates.
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Translate business requirements into technical specifications for development teams.
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Team Management
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Guide and mentor developers, consultants, and administrators.
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Foster collaboration across onshore and offshore teams.
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Resolve roadblocks and ensure sprint goals are met.
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Quality & Compliance
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Monitor project KPIs and ensure deliverables meet quality standards.
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Conduct post-implementation reviews and lessons learned sessions.
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Ensure compliance with internal governance and external regulatory requirements.
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10+ years total experience in IT Industry and 3+ years in Salesforce Project Management (end-to-end project management)
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Must have in-depth Salesforce Knowledge
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Strong understanding of Salesforce architecture, data models, and integration patterns.
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Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs
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Hands-on experience with tools like JIRA, MS Project, and DevOps pipelines.
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Any project management-related certification (PMI -ACP / PMP / Prince 2 / PSM II, etc) is an asset
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Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation)
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Must be ready to travel on a need basis
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Nice to have Salesforce Certification
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Excellent communication, leadership, and problem-solving skills.
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Experience managing multi-continental teams and large-scale CRM deployments.
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Experience in industries such as Financial Services, Healthcare, or Energy, Utilities
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Exposure to AI-infused Salesforce use cases and automation initiatives
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Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.