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Title:  Salesforce Technical Lead

Requisition ID:  83593
City:  Sao Paulo
Country/Region:  BR
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Salesforce Technical Lead

Responsibilities:

  • Lead the Salesforce support team, providing technical oversight and direction for support and incident tickets, along with enhancements
  • Act as a subject matter expert for Salesforce Field Service (SFS) application, leveraging this expertise to design and implement effective SFS solutions to meet business needs
  • Collaborate with project managers, business analysts, and other stakeholders to ensure the technical solutions align with business goals and user requirements
  • Develop and maintain technical documentation, including system architectures, data models, and API integrations
  • Ensure code quality and maintainability by conducting code reviews, adhering to best practices, and implementing Salesforce development and security standards
  • Mentor and develop team members, providing guidance and feedback to enhance their technical skills and professional growth
  • Stay up to date with Salesforce releases, features, and best practices to drive innovation and continuous improvement in Salesforce solutions.
  • Develop end-to-end Salesforce solutions including custom platform development (APEX, Triggers, Lightning Web Components, Visualforce) and external data integration (middleware tools, Salesforce APIs)
  • Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, and email Alerts.
  • Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshoots and resolves functional and performancerelated issues.
  • Support post deployment activities including knowledge transfer, process documentation, and application bug fixes.
  • Minimum of 5 years of experience with Salesforce platform programming languages – Visualforce, Lightning Web Components, APEX, SOQL, and SOSL.
  • Minimum of 5 years of experience with Web Application Development including JavaScript, CSS, and HTML.
  • Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On.
  • Thorough understanding of Salesforce Deployment Process and tools.
  • Experience with the agile software development.

Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or related field
  • 4-5 years of experience in Salesforce development and support, with a strong portfolio of projects that demonstrate expertise in Salesforce technologies
  • At least 1 project experience in implementing Salesforce Field Service solutions
  • Salesforce certifications, such as Salesforce Certified Platform Developer I/II, Salesforce Certified Service Cloud Consultant, Salesforce Certified Field Service Consultant, are highly desirable
  • Strong understanding of Salesforce best practices, design patterns, and limits
  • Experience with Salesforce APIs, Apex, Visualforce, Lightning Web Components, and other Salesforce development tools
  • Excellent leadership, communication, and teamwork skills, with the ability to manage and motivate development teams
  • Strong problem-solving skills and the ability to deliver solutions under tight deadlines.
Mandatory Skills: Salesforce Service Cloud .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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