Job Description
Job Title:  ServiceNow ITSM developer
Req Id:  97780
City:  Sao Paulo
State/Province:  Sao Paulo
Posting Start Date:  9/23/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

We are looking an ServiceNow ITSM developer 

The ServiceNow ITSM Specialist will be responsible for ServiceNow discovery and mapping as well as working with Configuration Items (CI) data owners to ensure quality of the data meets metric standards. This includes doing audits to ensure data is correct and accurate and also having a good understanding of what’s behind each request. This team wants to be sure the requests from data owners can be done and should be done in the manner requested.

Qualifications:
• ServiceNow experience with a focus on IT Service Management (ITSM)
• 4 Years experience with the ServiceNow ITSM  development and how it supports other ITSM processes such as Incident, Change, and Asset Mgt.
• Experience defining, documenting, and implementing ITSM governance processes and procedures and ensuring that the processes are followed
• Experience defining, documenting, and implementing CI Data audits
• Experience managing CI data in a ServiceNow 
• Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity

 

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Mandatory Skills: ServiceNow - IT Service Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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