Job Description
ServiceNow ITOM
We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers through a vast and extremely complete portfolio, which includes the latest in technology, serving various sectors of the national and international market.
Required Skills
• Implementar e dar suporte aos módulos de ITOM: Descoberta, Mapeamento de Serviços, Gerenciamento de Eventos e Saúde da CMDB.
• Desenvolver estratégias de automação usando Flow Designer, Integration Hub e Orchestrator.
• Colaborar com as equipes de ITSM e DevOps para garantir uma integração perfeita e continuidade de serviços.
• Conduzir workshops e sessões de planejamento com as partes interessadas para alinhar os investimentos na plataforma aos objetivos de negócios.
• Monitorar e melhorar a precisão da CMDB, a visibilidade do serviço e a correlação de eventos.
• Liderar atualizações da plataforma e configuração de novos recursos.
Wipro is an egalitarian company that offers employment opportunities to all people, running a selection process that does not consider race, gender, nationality, ancestry, disability, sexual orientation or any other status protected by applicable law.
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.