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Title:  Business Development Executive L1

Requisition ID:  71073
City:  Seattle
Country/Region:  US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 

Job Description

The Client Partner/Sales Practitioner (Director) will support BPO/BPM/BPS services. Will be responsible for successfully leading program management of initiatives to transform customer interactions and developing and maintaining effective key relationships. The Director is accountable for the management of existing focus accounts in DOP (Digital Operations and Platforms). This role is responsible for driving profitable growth by developing strategic client relationships and ensuring customer satisfaction. Must have 10+ years’ experience in BPO.

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· Lead account strategy and planning and find opportunities of growth in the account.

· Develop and strengthen relationships with decision makers and influencers in the customer organization and grow revenue and drive opportunities in all lines of businesses in DOP

· Develop and establish oneself as an industry and Wipro Digital Operations thought leader

· Collaborate with Pre-Sales, CoE & Delivery teams to provide your domain expertise and represent our company and industry centric solutions in front of customers and prospects.

· Work with the Marketing team to help define pre-sales messages and marketing collaterals for the industry.

· Collaborate with the Solution Delivery team during the implementation of solutions at customer sites for the right insights and handoffs to ensure client satisfaction.

· Build a trusted group of reference-able customers who can vouch for Wipro. Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline.

· Become a trusted advisor to our customers and participate in their strategic planning.

· Conduct regular pre-sales reviews to prevent cost and schedule overruns, and to enable the delivery teams to ensure high customer satisfaction.

· Orchestrate internal resources to give the customer an enhanced experience across touchpoints.

· Manage existing strategic customer engagements to ensure customer satisfaction and sales growth.

· Serve as the subject matter expert within the region and primary liaison between the solution teams, delivery, and customers.

· Working with internal teams to identify and create strategic initiatives.

Expected annual pay for this role ranges from $150,000.00  to $210,000.00. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


Nearest Major Market: Seattle

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