Job Description

Role Purpose and Location: United States

The Designit Client Services Partner at Wipro Technologies-USA is a strategic leadership role focused on pioneering new business avenues within the commercial sector, particularly targeting the Hi-Tech industry. This position aims to amplify Designit's presence in untapped market segments by cultivating strong relationships, identifying growth opportunities, and ensuring robust pipeline development aligned with organizational priorities.

This role is key for driving transformative initiatives that enhance customer engagement, elevate Designit's strategic footprint, and deliver measurable business impact. It involves collaborating across multiple internal and external stakeholders to craft compelling value propositions, lead commercial negotiations, and establish Designit as a trusted partner in complex digital transformation journeys.

Key Responsibilities

New Business Development & Pipeline Management

• Develop and maintain a dynamic pipeline of sales opportunities within the Hi-Tech sector, ensuring alignment with Designit’s and Wipro's growth strategies.
• Proactively identify and engage potential clients and partners, building relationships that open doors to new revenue streams.
• Lead the end-to-end sales cycle from opportunity qualification to proposal development, negotiation, and closure, demonstrating strategic agility and commercial acumen.
• Spot and capitalize on whitespace opportunities for expanding Designit’s capabilities within existing and new accounts.

Market Development & Strategic Positioning

• Position Designit as a preferred partner by actively participating in industry forums, thought leadership platforms, and client strategic meetings.
• Analyze market trends, customer needs, and procurement dynamics to inform targeted business development tactics.
• Build and nurture networks with key stakeholders including senior decision-makers, procurement teams, and influencers.

Commercial Leadership & Collaboration

• Formulate and lead commercial strategies for business pursuits, including pricing models, contract negotiations, and governance compliance.
• Work collaboratively with delivery, design, and client teams to develop competitive and innovative proposals that meet client objectives and profitability goals.
• Oversee pursuit processes ensuring disciplined management, accurate forecasting, and alignment with financial targets.

Cross-Functional Partnership & Account Management

• Facilitate smooth transition of won business into delivery, ensuring client satisfaction and operational excellence.
• Support account expansion through continuous identification of growth opportunities in collaboration with Wipro and internal stakeholders.
• Promote synergy among commercial, design, and delivery teams to sustain high-quality client engagement and long-term account health.

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Local Office Leadership

• Champion a positive, inclusive, and vibrant office culture where diversity is celebrated and all employees feel empowered to thrive.
• Drive initiatives that foster community engagement and reinforce Designit’s core values within the local office environment.
• Exemplify strong leadership by supporting continuous professional growth, employee well-being, and maintaining transparent communication channels.
• Oversee day-to-day local operations, coordinating team activities, rituals, and ensuring alignment with larger regional and organizational objectives.
• Mentor and nurture local talent, encouraging feedback, innovation, and ownership among team members.
• Act as a cultural ambassador, inspiring collaboration, respect, and stewardship consistent with Designit’s ethos.

Success Metrics

• Achievement of new business revenue targets and expansion of order book within the Hi-Tech segment.
• Growth and quality of sales pipeline, including conversion rates from leads to closed deals.
• Number and magnitude of new client acquisitions and penetration into whitespace within existing accounts.
• Contribution to overall account growth, regional market expansion, and profitability enhancement.
• Depth and diversity of senior client relationships across influential stakeholder groups.
• Effectiveness and success in joint pursuits and collaborations with Wipro partners.
• High levels of client satisfaction and maintenance of robust account health indicators.

Skills & Experience

• Substantial experience in business development, strategic account management, or commercial leadership within design, technology, consulting, or allied sectors.
• Proven expertise in commercial negotiations, pricing strategies, contract management, and achieving profitability targets.
• Exceptional ability to develop, maintain, and grow senior-level relationships within complex enterprise and Hi-Tech ecosystems.
• Strong understanding of procurement cycles, enterprise buying behavior, and vendor management frameworks.
• Knowledge and appreciation of design thinking, experience design principles, and innovation methodologies applied in business contexts.
• Leadership competence demonstrated through mentorship, cross-functional collaboration, and strategic influence across commercial, design, and delivery units.
• Excellent communication, storytelling, and stakeholder engagement capabilities that inspire confidence and action.

Typical Background

• Proven track record in commercial and business development roles driving revenue growth within design, marketing, digital transformation, or technology sectors.
• Experience managing large-scale accounts with complex stakeholder landscapes and navigating high-stakes negotiations successfully.
• Deep connections and understanding of the Hi-Tech account ecosystem, including access to key stakeholders and decision-makers.
• Adept at leveraging networks and partnerships to generate new business, unlock growth opportunities, and build sustained client value.

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• WLM - Innovate and lead change: Demonstrates proactive leadership by embracing innovation and driving transformational initiatives that align with business and client goals.
• WLM - Passion for results: Maintains a relentless focus on delivering measurable outcomes and exceeding performance targets through strategic action.
• WLM - Always one Wipro: Promotes unity, collaboration, and partnership across diverse teams, ensuring shared success and alignment to organizational objectives.
• WLM - Nurture client obsession: Cultivates deep client insight and dedication to exceeding expectations, fostering trust and long-term partnerships.
• WLM - Grow our people: Advocates for continuous employee development and empowerment through mentorship, coaching, and creating growth opportunities.
• Being Respectful: Commits to inclusive behavior, valuing diverse viewpoints, and fostering a respectful workplace environment.
• Demonstrating Stewardship: Takes responsibility for resources, client interests, and organizational reputation, acting with integrity and accountability.
• Always Communicating: Prioritizes clear, timely, and transparent communication to enhance understanding and collaboration.
• Being Responsive: Acts with agility and attentiveness to client and team needs, ensuring timely and effective responses.
• Building Trust: Develops and sustains trusting relationships through reliability, openness, and delivering on commitments.

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The anticipated compensation range for this critical leadership role is competitive and will be commensurate with experience, geographic location, and relevant qualifications. Our comprehensive remuneration package includes not only a base salary but also potential performance incentives aligned with business objectives.

Wipro Technologies-USA offers a full suite of benefits designed to support the health, wellness, and financial security of our employees, including medical and dental plans, disability coverage, paid time off inclusive of sick leave, and various leave options.

Employment for this position may require successful completion of pre-employment drug screening in accordance with applicable state laws to ensure a safe and productive workplace.

Wipro is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We prohibit discrimination of any kind based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We strongly encourage candidates from underrepresented groups, veterans, and persons with disabilities to apply.

Join Wipro and become part of a dynamic, innovative company dedicated to redefining industry standards. We empower our people to shape their careers and contribute to leading-edge solutions that transform businesses and society. Be inspired, be inventive, and design your future with us.

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The expected compensation for this role ranges from $200,000.00 to $280,000.00, reflecting our commitment to rewarding talent and expertise fairly and competitively based on market standards and individual experience.

This position qualifies for Wipro’s comprehensive benefits program, including but not limited to a variety of medical and dental coverage options, disability insurance, paid leave including sick leave, as well as additional paid and unpaid leave options to support personal and professional balance.

Please be advised that employment in certain roles may be contingent upon successful completion of post-offer screenings in compliance with relevant state legislation to promote a safe and healthy working environment for all.

At Wipro, we pride ourselves on being an equal opportunity employer and steadfastly prohibit discrimination and harassment of any form. We welcome applications from all qualified individuals and enthusiastically support inclusive employment practices concerning protected characteristics under all applicable laws.

Embark on a career with Wipro, where reinvention is our core and transformation is our goal. We seek passionate, innovative minds eager to navigate the evolving digital landscape and contribute meaningfully to our collective success.