Job Description
HOW YOU ADD VALUE
Client Service
· Establish and nurture strong relationships with cost centers and portfolio companies, building trust while assisting with their accounting operations
· Partner with the cost centers and portfolio companies to provide financial recommendations and solutions
· Provide excellent client service to corporate cost centers, portfolio companies and other accounting customers ensuring that their information needs and reporting requirements are met
Corporate Finance
· Generate invoices and account updates to portfolio companies
· Calculate and prepare manual billings for non-routine, complex billing arrangements
· Coordinate with various levels of management and cost centers to gather, analyze, summarize, and prepare reports and analyses
· Review invoices for accuracy before sending to supervisor for review and sign-off
· Receive, sort, and track incoming payments
· Manage the status of accounts and balances and identify inconsistencies
· Ensure all portfolio companies informed on their outstanding debts and deadlines
· Work collaboratively and coordinate with accounting and treasury
· Perform other duties and special projects as assigned related to billing functions and other clerical needs
WHAT YOU BRING TO THE ROLE
Required:
· Bachelor's degree in accounting or finance
· Minimum 6-8 years of working in a billing specialist role
· Strong working knowledge of MS Office (must be highly proficient in Excel), accounting software and databases
· Excellent communication, problem solving and interpersonal skills necessary.
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.