Job Description
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Senior Automation & Integration Engineer
Position Summary
The Senior Automation & Integration Engineer will design, develop, and maintain enterprise automation solutions, APIs, integrations, AI-enabled workflows, and digital platforms. The role combines software development, automation, systems integration, platform engineering, and solution architecture to improve efficiency and eliminate manual processes.
Key Responsibilities
Software & API Development
- Develop enterprise applications, services, REST APIs, and integrations.
- Build scalable Python backend services, reusable APIs, connectors, and web services.
- Develop lightweight web interfaces, dashboards, and admin tools.
- Implement secure authentication and authorization.
Automation Engineering
- Build automation using Python, PowerShell, APIs, and workflow technologies.
- Automate operational, administrative, and business processes.
- Develop event-driven and scheduled automation.
- Implement monitoring, logging, alerting, resiliency, and CI/CD automation.
ServiceNow & Workflow Automation
- Develop ServiceNow Scripted REST APIs and enterprise integrations.
- Build provisioning, request fulfilment, approval workflows, and orchestration solutions.
AI & Copilot Platform
- Engineer and administer Power Platform and Copilot Studio environments.
- Integrate AI platforms with Microsoft Graph, Entra ID, ServiceNow, Fabric, Azure, and enterprise APIs.
- Automate monitoring, lifecycle management, governance, reporting, and policy enforcement.
Enterprise Integration
- Design cloud and on-premises integrations.
- Develop solutions using Microsoft Graph, Entra ID, Exchange Online, Teams, Intune, Foundry APIs, webhooks, queues, and middleware.
- Define scalable automation frameworks and integration patterns.
Required Technical Skills
Programming: Python, PowerShell, JavaScript, TypeScript, HTML, CSS, JSON, XML, YAML, Git.
API & Integration: REST APIs, Scripted REST APIs, Webhooks, OAuth 2.0, OpenID Connect, API Management, Workflow Automation, Event-Driven Architecture.
Platforms: Microsoft 365, Microsoft Graph, Azure, Entra ID, ServiceNow, Power Platform, Power Apps, Power Automate, Copilot Studio, Azure Functions, Azure App Services, Enterprise AI Platforms, Foundry APIs.
Data & DevOps: SQL, Relational Databases, Azure DevOps, GitHub, CI/CD, Application Monitoring & Logging.
Qualifications
- Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.
- 5+ years of experience in software development, automation, integration, or enterprise platforms.
- Strong API development and integration architecture experience.
- Experience with code-first and low-code development.
- Strong knowledge of cloud, identity, and enterprise SaaS technologies.
- Strong troubleshooting, communication, and stakeholder management skills.
Desired Experience
Enterprise automation, ServiceNow development/administration, Microsoft 365 and Graph integrations, identity provisioning, AI-powered workflows, cloud-native development, large-scale integrations, and citizen development governance.
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Do
1. Lead automation roadmaps and strategies for various BUs
- Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
- Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
- Drive automation maturity in the shortlisted accounts to the next level
- Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
- Ensure contractual commitments for a particular project are met by understanding the scope and requirements
- Ensure the desired software and infrastructures are implemented required for automation
- Ensure scalable standards of dashboard and process support system for active automation monitoring
- Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
- Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
- Come up with solution of the problems regarding automation persistent in development unit
- Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
- Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
- Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
- Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
- Receive feedback from the customers and align resources internally to close all the gaps
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Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
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Mandatory Skills: Infrastructure Automation .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.