Job Description
We are a high-performance cloud infrastructure company built to power real-time web and mobile applications. We are currently seeking Field Data Center Engineer personnel to be part of a team that provides operational support for Client’s Data Centers. The desired candidates should be able to take on a role that is a mix of Logistics/Coordinator and Operational support.
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Responsibilities
- Cloud related Field Data Center Operations
- Responsible for Capacity planning of Data Center resources and Data Center designing
- This position requires hands-on technical skills to install compute rack, network, and cables
- Maintain and troubleshoot various hardware and physical network components
- Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects
- Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments
- Document, improve and maintain standard operating procedures
- Participating in the change management process
- Initiate and manage RMA processes with equipment vendors
- Must be able to provide after business working hours on-call support for emergencies and outages
Qualifications
- Minimum 5 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
- Experience in strong hands-on installation and troubleshooting server and network equipment
- Experience in Data Center project management
- Experience in asset management, and inventory control
- Experience in dealing with Data Center remote hands and their ticketing system
- Must have working knowledge of Google shared docs and should be able to work with complex spreadsheets
- Experience dealing with customer support and SLAs
- Technical certification involving an IT discipline or equivalent experience and practical knowledge
- Hard working self-starter who can work with very minimal supervision
- Ability to troubleshoot enterprise level technical problems
- Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
- English/Korean proficiency, spoken and written(우대사항)
- Able to travel overseas (Up to 10% travel)
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.