Job Description
Job Title:  ServiceNow ITAM
City:  Sao Paulo
State/Province:  Sao Paulo
Posting Start Date:  11/24/25
Job Description: 

Job Description

 

Role Purpose


The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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Implementar e manter processos de gestão de ativos de hardware utilizando a plataforma ServiceNow.  
Garantir a integridade e precisão dos dados de ativos na CMDB.  
Construção de inventários, correção de relacionamentos dentro do CMDB e construção de dashboards dedicados ao HAM.  
Integrar ferramentas de inventário (SCCM, JAMF, Tanium, etc.) com ServiceNow.  
Desenvolver e configurar workflows, business rules e relatórios no módulo HAM.  
Apoiar auditorias internas e externas com informações confiáveis sobre ativos.  
Trabalhar em conjunto com áreas como Procurement, Financeiro, Segurança e Infraestrutura para garantir o ciclo de vida completo dos ativos.  
Perfil:  
Experiência comprovada com ServiceNow, especialmente no módulo de ITAM/HAM.  
Conhecimento  em CMDB e processos de ITIL.  
Experiência com integração de ferramentas de inventário e automação de processos.  
Habilidade para análise de dados e geração de relatórios gerenciais.  

 

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Information at a Glance

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