Job Description
Job Title:  ServiceNow Technical Lead
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  8/18/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Technical Experience:

 

  • 6-10 years of experience with ServiceNow Development.
  • Broad IT experience of working within a large enterprise on Multiple implementations.
  • Candidates should have strong knowledge on ITSM, CMDB, Discovery, Governance, Risk & Compliance.
  • ServiceNow GRC Implementation or development experience is a must have.
  • Should have understanding on ITIL/ITSM processes.
  • Good hands-on knowledge and experience of JavaScript, Glide and Jelly Scripting.
  • Design and modify ServiceNow forms, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • Knowledge of best practices in ServiceNow development activities/coding.
  • Conducting Proof of Concept activities when necessary.
  • Integration with 3rd party tools using (web services, SOAP, email, MID, etc)
  • Good understanding of building Machine Learning, AI, RPA scenarios will be added value.

 

Roles & Responsibilities: 

 

  • Work with global ServiceNow team to implement ServiceNow across any location of client.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite.
  • Prepare run books on specific technology areas.
  • Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
  • Work with the client team to address escalations and own the resolution during the critical incident scenario.
  • Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
  • Identify opportunities for automation standardization and stabilization of environment.
  • Ability to multi-task and change priorities as needed
  • Applies innovative technical solutions to business and the application processes.
  • Excellent written and verbal communication skills.
  • Excellent analytical and Strong problem-solving skills
  • Excellent teamwork and team building skills.

 

Academic & Professional Skills:

 

  • ServiceNow System certified administration is a must
  • Certified Implementation Specialist- ITSM is a must
  • Certified Implementation Specialist- Risk & Compliance is preferred.
  • ITIL Foundations certification is a must.
  • Bachelors degree or equivalent combination of education.
Mandatory Skills: ServiceNow - GRC .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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