Job Description

Summary
Develop Python‑based test and data analysis software for AR/optical production testing, supporting high‑volume manufacturing and automation.

Responsibilities:

• Develop Python test & data analysis software for AR / optical test stations, including image analysis and key metrics.
• Support tester development, bring‑up, validation, and instrument qualification.
• Perform statistical analysis on metrology data to correlate with performance.
• Support tester alignment, calibration, operation, and maintenance.
• Work closely with test engineers to develop automated test scripts.

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Primary Skills: optical metrology, geometric optics, image quality metrics, test automation (using python)

Required Skills

• Strong Python development for test automation, instrument control, and data analysis.
• Experience in optical metrology, image quality metrics, and characterization.
• Knowledge of geometric optics and optical system testing.
• Hands‑on experience with hardware / automation systems (cameras, stages, lasers, DMMs).
• Experience with statistical analysis tools (Minitab, JMP).
• BS in Software, Electrical, Optical Engineering, or related field.
• Strong communication and collaboration skills.

Preferred

• Experience in AR/VR or consumer electronics.
• Background in image processing, algorithm development, display quality, or color science.

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• Handle technical escalations through effective diagnosis and troubleshooting of client queries
  • Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements 
  • If unable to resolve the issues, timely escalate the issues to TA & SES
  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s

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• Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  • Mentor and guide Production Specialists on improving technical knowledge
  • Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist 
  • Develop and conduct trainings (Triages) within products for production specialist as per target
  • Inform client about the triages being conducted
  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Identify and document most common problems and recommend appropriate resolutions to the team
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver