Job Description
Job Title:  Technical Lead L1
City:  Sheffield, Sheffield Bus
State/Province:  Yorkshire
Posting Start Date:  1/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Sheffield

Rate: 400 GBP

Role 4 | Change & Adoption Lead – Copilot (1x Vacancy)


Key Responsibilities

  • Lead the change strategy for introducing Microsoft Copilot across the organisation. 
  • Define and execute the adoption plan, manage pilots and phased rollouts, and create engaging communications to drive awareness.
  • Design training programs and learning paths for different user groups, track adoption, gather feedback, and continuously improve enablement materials.

 

Key Skills:
Change management, stakeholder engagement, training design, communication strategy, digital adoption experience

͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: Microsoft Dynamics 365 CC Admin .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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