Job Description
Job Title:  M365 Copilot SME
City:  Sheffield, Sheffield Bus
State/Province:  Yorkshire
Posting Start Date:  1/19/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role: M365 Copilot SME

Key ResponsibilitiesIncident & Problem Management

  • Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
  • Providing incident response via complex troubleshooting, policy/configuration changes and mass deployments throughout the organisation
  • Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc
  • Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector
  •  Experience in Microsoft 365 support at enterprise scale.

Key Skills Required:

  • Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access.Experience working within regulated environments and producing audit-ready artifacts
  • Exposure to large scale Copilot deployments (free/M365) in the financial sector. 

    Wipro is an exciting organization to work for. We ranked as a “Top Employer” as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion.

     

    Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. Your benefits include

    • Contributory pension of up to 5%
    • Extra holiday purchase
    • 4x life insurance policy
    • Private medical insurance (50)

    Equal Opportunities:

    Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.


     

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Mandatory Skills: Microsoft Dynamics 365 CC Admin .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.