Job Description
Job Title:  Administrator - L2
Req Id:  99301
City:  Singapore
State/Province:  Singapore
Posting Start Date:  9/26/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

We are seeking a skilled IT Infrastructure Support Specialist with 3–4 years of experience in supporting IT operations and network activities experience within a manufacturing environment. The ideal candidate will possess strong technical expertise across hardware, networking, software, and security domains, along with excellent communication skills to effectively support end users and collaborate with cross-functional teams. 

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Hardware & Device Support

· Install and configure desktops, laptops, servers, printers, and network devices.

· Diagnose and resolve hardware issues including faulty RAM, hard drives, and power supplies.

· Maintain asset inventory and manage the lifecycle of IT equipment.

2. Network Support

· Monitor network performance and ensure consistent uptime.

· Configure and maintain routers, switches, firewalls, and wireless access points.

· Troubleshoot LAN, WAN, and Wi-Fi connectivity issues.

· Manage IP addressing, DNS, DHCP configurations, and VPN access.

3. Software & System Support

· Install and update operating systems (Windows, macOS).

· Administer enterprise applications such as Microsoft 365.

· Perform patch management and ensure timely software updates.

· Resolve application errors and compatibility issues.

4. Security & Access Control

· Manage user accounts via Active Directory and Azure AD.

· Implement and maintain access controls and user permissions.

· Monitor systems for security threats including malware, phishing, and unauthorized access.

· Support endpoint protection tools such as antivirus and EDR solutions.

5. Helpdesk & User Support

· Respond to IT support tickets and service requests.

· Provide remote and onsite technical support to end users.

· Document issues and resolutions using ITSM tools like ServiceNow.

· Train users on basic IT practices and commonly used tools.
Mandatory Skills: Desktop Support .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.