Job Description
Key Responsibilities
- Perform functional testing of Salesforce applications (Service Cloud).
- Design, write and execute detailed test cases based on business requirements.
- Apply Salesforce admin concepts for configuration and testing support.
- Identify, document and track defects; collaborate with development teams for resolution.
- Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.
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Required Skills
- Strong experience in Salesforce functional testing.
- Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management , case routing , Agent configeration).
- Experience with defect tracking and reporting tools.
Secondary Skills
- Experience with Experience Cloud (Community Cloud) testing.
Qualifications
- 3+ years of experience in Salesforce QA or similar roles.
- Good analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.