Job Description
Job Title:  TECHNO FUNCTIONAL CONSULTANT L1
City:  Sydney
State/Province:  New South Wales
Posting Start Date:  5/14/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Description

Lead Citrix Delivery Engineer
The Techno‑Functional Consultant – Citrix VDI (Lead) will be responsible for leading the design, administration, optimization, and operational governance of Citrix Virtual Desktop Infrastructure (VDI) environments. The role involves providing technical leadership, mentoring junior team members, driving stability and performance of VDI platforms, and acting as the primary technical interface for stakeholders, PMO, and customers.

 

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Essential Skill

Citrix Admin
 

Derived Indent City

Sydney, NSW

Area

Sydney, Australia

Remarks

Key Responsibilities

  • Lead and manage Citrix VDI operations across cloud and on‑prem environments ensuring high availability, scalability, and performance.
  • Act as the technical SME and escalation point for complex Citrix, VDI, and EUC issues.
  • Design, implement, and optimize Citrix Virtual Apps and Desktops architecture.
  • Perform advanced Citrix administration, including environment tuning, upgrades, and capacity planning.
  • Lead Citrix NetScaler (ADC) configuration, monitoring, and troubleshooting for secure and optimized access.
  • Oversee Microsoft Active Directory administration (GPOs, access controls, identity integration).
  • Drive Cloud‑based Virtual Desktop Infrastructure (VDI) strategy and adoption.
  • Manage and support Hyper‑V servers and underlying virtualization infrastructure.
  • Lead Citrix XenServer and server virtualization initiatives as per enterprise standards.
  • Monitor VDI platforms using Virtuadesk or equivalent monitoring tools and proactively mitigate risks.
  • Provide infrastructure consulting inputs for new initiatives, transformations, and optimization programs.
  • Coordinate with PMO, WMG, security, and compliance teams to align delivery with governance requirements.
  • Ensure adherence to ITIL processes, including incident, problem, change, and release management.
  • Mentor L1/L2 team members and drive knowledge management and documentation.
  • Support audits, service reviews, RCA preparation, and continuous improvement initiatives.

Required Skills

  • Expert‑level Citrix Administration
  • Microsoft Active Directory Administration
  • Cloud & On‑Prem Virtual Desktop Infrastructure (VDI)
  • Infrastructure Consulting
  • Hyper‑V Server Administration
  • Citrix Server Virtualization (XenServer)
  • Virtuadesk Monitoring (or similar)
  • Citrix NetScaler (ADC) Administration

Experience & Qualifications

  • 8–10+ years of experience in Citrix VDI / EUC / Virtualization environments
  • Proven experience in technical leadership or lead roles
  • Strong understanding of enterprise infrastructure, security, and governance
  • ITIL certification is preferred
  • Exposure to customer‑facing roles and large enterprise accounts is a plus

 

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2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Mandatory Skills: Citrix Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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