Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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PLM BA
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 10 yesrs of proven experience as a Functional Tester or Quality Assurance Analyst. Extensive experience working on PLM Projects.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail).
• Ability to write clear and concise test cases and test scripts.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work with cross-functional teams.
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $148,500 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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