Job Description
Job Title:  TECHNICAL LEAD L1(CONTRACT)
City:  London
State/Province:  London
Posting Start Date:  4/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

OutSystems Developer (Low-Code Orchestration)
Role Overview
The OutSystems Developer focuses on building scalable, secure, low code applications and workflow orchestrations using the OutSystems platform. The role blends business process understanding with application design, integrations, and front end/back end logic to deliver enterprise-grade solutions.
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Key Responsibilities
1. Application & Workflow Development
•     Build responsive web and mobile applications using OutSystems Service Studio.
•     Design workflow orchestrations, process automation, and data models.
•     Develop logic, integrations, and reusable UI patterns and modules.
•     Implement role-based access, security configurations, and performance optimisations.
2. Integration & API Management
•     Integrate with backend systems (REST/SOAP APIs, databases, SAP, CRM).
•     Build and maintain integrations ensuring reliability and security.
•     Design asynchronous flows, event-driven architectures, and external data connectors.
3. Testing, Deployment & DevOps
•     Conduct unit and integration testing.
•     Troubleshoot performance issues and fix defects across environments.
•     Support deployments using LifeTime, CICD pipelines, and environment promotions.
•     Work with cross functional teams on release planning and hypercare.
4. Governance, Documentation & Best Practices
•     Document architecture, modules, APIs, and change logs.
•     Ensure adherence to OutSystems development standards and performance guidelines.
•     Participate in code reviews, architecture discussions, and solution workshops.

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Required Skills & Experience
•     2–5 years of experience in OutSystems development (Traditional or Reactive Web / Mobile).
•     Strong understanding of low-code application architecture and lifecycle.
•     Experience with integrations (REST, SOAP, OAuth, SQL, message queues).
•     Basic understanding of CSS, JavaScript, and relational databases (SQL Server, Oracle).
•     Knowledge of application security, performance tuning, and scalable app design.
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Good to Have
•     OutSystems certifications (Associate, Professional, Tech Lead).
•     Knowledge of cloud-native deployments and microservices patterns.
•     Experience in Agile / DevOps and CI/CD integration for OutSystems.

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  • Handle technical escalations through effective diagnosis and troubleshooting of client queries
    • Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements 
    • If unable to resolve the issues, timely escalate the issues to TA & SES
    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s

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  • Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
    • Mentor and guide Production Specialists on improving technical knowledge
    • Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist 
    • Develop and conduct trainings (Triages) within products for production specialist as per target
    • Inform client about the triages being conducted
    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Identify and document most common problems and recommend appropriate resolutions to the team
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: OutSystems .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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