Job Description
Job Title:  TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  5/18/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Location :- HYDERABAD 

exp :- 5+ years 

rate :- 120K/M

EUC Nexthink 

Nexthink Platform Administration

  • Install, configure, and maintain the Nexthink platform, including Collector packaging, agent roll‑out, and platform upgrades.
  • Ensure platform health, data accuracy, security, and scalability across enterprise endpoints.
  • Manage Nexthink integrations with AD/Entra ID, SSO, ITSM tools (e.g., ServiceNow), and EUC systems.

Digital Experience Monitoring & Analytics

  • Design and maintain Nexthink dashboards, alerts, campaigns, and experience scores covering devices, OS, applications, and user journeys.
  • Use Nexthink Query Language (NQL) to analyse end‑user experience data and identify performance, stability, and adoption issues.
  • Establish DEX baselines, KPIs, and thresholds aligned to SLA and experience objectives.

EUC Incident, Problem & Proactive Issue Prevention

  • Support proactive problem hunting to detect experience degradation before user impact.
  • Provide data‑driven insights to Major Incident, Problem Management, and EUC teams.
  • Contribute to root cause analysis (RCA) using Nexthink telemetry and experience analytics

Automation & Remote Remediation

  • Build and maintain Nexthink Remote Actions and Flows to automate remediation of common EUC issues.
  • Develop and maintain PowerShell scripts supporting device health, configuration, and application fixes.
  • Reduce manual Service Desk effort through experience‑triggered automation

Integration with EUC & Service Operations

  • Partner with Service Desk, EUC, Endpoint (Intune/SCCM), Security, and Network teams to drive experience‑led improvements.
  • Feed Nexthink insights into ITSM workflows, knowledge articles, and operational runbooks.
  • Support adoption and enablement of Nexthink across L1/L2/L3 support teams.

 

 

 

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Do

1. Bridging the gap between project and support teams through techno-functional expertise

  • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
  • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
  • Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
  • Support the solutioning team from architectural design, coding, testing and implementation
  • Understand the functional design as well as technical design and architecture to be implemented on the ERP system
  • Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
  • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
  • Write code as per the developmental standards to decide upon the  implementation methodology
  • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
  • Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
  • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
  • Support on-site manager with the necessary details wrt any change and off-site support

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2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Mandatory Skills: EUC Consulting .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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