Job Description
This role requires deep technical capability across Intune, Endpoint Security, Application Control, and compliance uplift aligned to Essential Eight controls.
Microsoft Intune / Endpoint Manager
- End‑to‑end management of Windows 10/11 devices
- Compliance policies, configuration profiles, Proactive Remediations
- Application deployments (Win32/MSI), provisioning, and Autopilot
- Endpoint Security & Hardening
- Expertise implementing WDAC policies (allow/deny lists, signing, policy staging & deployment)
- Strong knowledge of Microsoft Defender for Endpoint, Defender Antivirus, Firewall, Attack Surface Reduction (ASR) rules, and vulnerability reduction
- Azure AD / Entra ID
- Conditional Access, identity hardening, device trust, hybrid join scenarios
- Troubleshooting device-based access issues & authentication flows
- Essential Eight (E8) Security Framework
- Hands‑on experience implementing or operationalizing:
- Application Control (WDAC/AppLocker)
- Patch management & application updates
- Hardening baselines
- MFA, restricting admin privileges, macro control
- Mapping client's endpoint policies to E8 maturity uplift activities
- Citrix EUC Experience
- Working knowledge of Citrix VDI environments (session issues, profile problems, performance analysis)
- Coordinating with Citrix operations teams for remediation
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- Advanced Troubleshooting & Engineering
- Debugging complex endpoint issues across OS, identity, security controls, and application behavior
- Strong skills interpreting event logs, defender logs, WDAC audit logs, and Intune diagnostics
- Ability to create PowerShell scripts for automation and policy validation
- Documentation & Customer Engagement
- Build SOPs, security implementation guides, and configuration baselines
- Work directly with client's SMEs and security architects
- Strong communication and stakeholder confidence
Experience Required:
6–11 years in EUC engineering with demonstrated security hardening experience, particularly in WDAC, Intune security baselines, and Essential Eight compliance.
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2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
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Experience: 5-8 Years .
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