Job Description
Job Title:  TECHNO FUNCTIONAL CONSULTANT L2
City:  Cleveland
State/Province:  Ohio
Posting Start Date:  2/16/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

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We are seeking an experienced Friedman Frontier ERP Onsite Support Consultant to provide reliable, high‑quality application support for our manufacturing and supply‑chain operations. The role will serve as a key onsite point of contact, ensuring smooth day‑to‑day operations, rapid issue resolution, and strong collaboration with both business users and global IT teams.

Experience & Functional Expertise

  •  Strong specialization in ERP systems
  • Proven hands‑on experience with the Friedman Frontier ERP platform
  • Solid understanding of manufacturing (MFG), supply chain, and order management processes
  • Experience supporting ERP applications on IBM i / AS400 environmentsKey Responsibilities
  • Act as the primary onsite support contact for Friedman ERP‑related issues
  • Provide timely resolution for incidents, service requests, and production issues, minimizing business impact
  • Partner closely with business users to understand operational needs and deliver effective solutions
  • Coordinate with offshore and global support teams to ensure seamless 24x7 support coverage
  • Proactively identify risks, recurring issues, and improvement opportunities
  • Ensure adherence to SLA commitments and service quality expectations

Professional & Communication Skills

  • Strong customer‑facing communication skills, with the ability to interact confidently with business stakeholders
  • Excellent problem‑solving and analytical skills, especially in high‑priority or time‑sensitive situations
  • Ability to work independently in an onsite role while maintaining strong collaboration with remote teams
  • Highly organized, with effective time‑management and prioritization skills

 

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Competencies

Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Being Respectful
Demonstrating Stewardship
Always Communicating
Being Responsive
Building Trust
Mandatory Skills: AS400 .

 

Experience: 8-10 Years .

 

The expected compensation for this role ranges from $80,000 to $158,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.