Job Description
Network Technical Operations
NYC, NY
- Network Technical Operations Manager to lead the daily operations of our enterprise network infrastructure. You will manage a cross-tier team (L1,L2,L3), ensure high network availability, streamline incident and change management, and drive operational excellence.
- Key Responsibilities
- Lead and optimize 24x7 network operations across on-prem, cloud, and hybrid environments.
Manage incident response, major outages, and post-incident reviews (RCA).
Oversee L1,L2,L3 team performance, development, and shift planning.
Required Skills
- Strong understanding of networking protocols (TCP/IP, BGP, OSPF, MPLS, VPN, etc.
- 12+ years in network operations or engineering, with at least 5 years in a managerial or lead role
- Hands-on experience with enterprise-grade switches, routers, firewalls, CDN, DDOS, VPN and load balancers (e.g., Cisco, Arista, Fortinet, F5, Zscaler, Akamai CDN and DDOS solutions)
- Familiarity with network monitoring tools (Selector AI, Splunk)
- Exposure to cloud networking (AWS, Azure, GCP) and hybrid network environments
- Understanding of network security, segmentation, and compliance requirements
Preferred Certifications
CCNP/CCIE, AWS Advanced Networking, ITIL v4
Experience: 8-10 Years .
The expected compensation for this role ranges from $80,000 to $158,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.