Job Description
Job Title:  Bug Triage Engineer L3
City:  Taipei
State/Province:  Taiwan Prov.
Posting Start Date:  4/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

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Review incoming bugs relating to Bluetooth audio devices and determine the root cause of the failure.  This person will need to dig into multiple log sources, review documentation, consult with other teams and ensure bugs are sent to the correct orgs/teams with supporting evidence.  
 
Scope:
• Review logs and identify root causes for bugs
• Monitor and escalate major recurring issues and/or regressions.
• Engage with other engineering teams with clarification, root cause analysis and next steps.
• Update and route bugs based on what was unearthed in investigations.
 
Required:
• Strong written communication skills and problem solving skills
• Experience triaging Android or Android app issues
• Experience with Android logs
 
Preferred:
• Experience with Bluetooth or Bluetooth audio (A2DP, HFP, LE audio)
• Experience with BT snoop/HCI logs, Ellisys or Frontline air trace analysis
• Experience looking at Android audio or Android Bluetooth logs in Android bug reports
• Develop test tooling/scripts as needed to ease & automate the triage process.

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No Performance Parameter Measure
1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros
2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

 

Mandatory Skills: Mobile handset device testing .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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