Job Description
Job Title:  Head - U.S. Life & Annuity
City:  Tampa
State/Province:  Florida
Posting Start Date:  10/27/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 

Job Description

We are seeking a senior U.S. Life & Annuity insurance leader to build and lead a pre-eminent U.S. Life & Annuity consolidation, administration and transformation business focused on closed and legacy insurance portfolios.

 

The leader will own the strategy, growth, P&L and client outcomes for a differentiated business spanning policy administration, customer servicing, operational management, platform modernization and technology-led transformation. A core expectation is to shape and execute the platform strategy, including the migration of eligible books to the Alpha platform.

 

This is a business-builder role requiring the breadth of a COO, President or Business Head, combined with deep insurance-domain, operational, commercial and transformation expertise.

Key Responsibilities

1. Business & P&L Leadership

  • Own the strategy, growth and overall performance of the U.S. Life & Annuity closed-book business.
  • Develop and execute the business plan across revenue, profitability, productivity, client outcomes and operational resilience.
  • Identify and pursue opportunities to acquire, transition, consolidate and administer additional closed and legacy books.
  • Build a scaled, differentiated and market-leading U.S. Life & Annuity consolidation, administration and transformation business.

2. Closed-Book & Insurance Operations

  • Lead the end-to-end administration of closed and legacy Life & Annuity portfolios, with deep accountability for in-force policy servicing and policy administration.
  • Oversee policy servicing, claims, billing, premium administration, customer service, correspondence and regulatory servicing.
  • Ensure high levels of accuracy, customer experience, operational resilience, productivity and control.

 

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3. Client & Market Leadership

  • Build trusted relationships with CEOs, COOs, CIOs and Heads of Operations and Transformation at U.S. insurance carriers.
  • Act as a strategic advisor to carriers considering transfer, outsourcing, modernization, consolidation or administration of closed books.
  • Develop a compelling market proposition, originate new opportunities and lead complex client discussions, transitions and commercial negotiations.

4. Platform Strategy & Transformation Leadership

  • Define and lead the platform strategy for the business, including the migration and transformation of eligible legacy books onto the Alpha platform and associated modern technology environments.
  • Drive modernization of legacy policy-administration platforms and operating models.
  • Use automation, AI, analytics and digital capabilities to improve cost, quality, speed, control and customer experience.
  • Establish scalable, technology-enabled operating models that support future closed-book acquisitions and consolidation.

5. Transition & Migration

  • Lead complex transitions of insurance books from carriers to the organization.
  • Oversee migration planning, data and policy conversion, reconciliation, testing, controls and go-live readiness.
  • Ensure continuity of customer service and regulatory compliance throughout transition.
  • Build repeatable transition methodologies that enable the business to scale.

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6. Regulatory, Risk & Controls

  • Ensure the business operates effectively within the highly regulated U.S. insurance environment.
  • Maintain strong governance, risk, compliance, audit and operational-control frameworks.
  • Ensure policy administration and servicing remain compliant with contractual and regulatory requirements.
  • Partner closely with Legal, Compliance, Risk, Audit and client stakeholders.

7. People & Organization

  • Build and lead a high-performing Life & Annuity leadership organization.
  • Develop deep insurance-domain capability across operations, technology and transformation.
  • Build a strong succession pipeline and attract senior insurance talent.
  • Create a culture focused on customer outcomes, operational excellence, innovation and accountability.

 

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Ideal Candidate

  • Significant senior leadership experience in the U.S. Life & Annuity insurance industry, ideally as a CEO, President, COO, Business Head, EVP or equivalent.
  • Direct experience with closed blocks, legacy portfolios, run-off books or in-force Life & Annuity administration.
  • Experience managing large-scale insurance operations and complex organizations.
  • Strong understanding of U.S. insurance regulation and operational controls.
  • Experience with policy-administration platforms, legacy modernization, platform strategy and/or platform migration.
  • Proven experience leading large transformation or transition programs.
  • Strong commercial orientation and ownership of revenue, profitability or P&L.
  • Credibility to engage C-suite executives of major U.S. insurers.
  • Strong understanding of how AI, automation, analytics and digital technologies can transform insurance administration.
  • Experience managing large transitions or outsourcing / managed-services relationships is highly advantageous.

 

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Preferred Background

  • U.S. Life & Annuity carriers
  • Retirement and pension businesses
  • Insurance administrators / TPAs
  • Insurance technology and platform businesses
  • Insurance services organizations
  • Consulting or transformation organizations with significant Life & Annuity operations

Leadership Profile

We are looking for a business builder, not simply an operations leader. The successful candidate will connect:

Insurance Domain  +  Closed Books  +  Policy Administration  +  Client Relationships  +  Operations  +  Platform Strategy  +  Transformation  +  AI  +  Regulation  +  P&L

The leader should be capable of sitting across the table from the CEO or COO of a major U.S. insurer and articulating how transferring, consolidating and modernizing a closed book can create better customer outcomes, stronger controls, lower cost and a more sustainable operating model.

Wipro Limited  |  Reinvent your world

The expected compensation for this role ranges from $240,000.00  to $375,000.00.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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