Job Description
Job Title:  Technical Writer
City:  Mexico City
State/Province:  Mexico
Posting Start Date:  3/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

About the Role

We are looking for a Technical Writer with strong experience in cloud-native documentation, preferably within Google Cloud Platform (GCP) environments. The primary focus of this role is creating and maintaining high-quality documentation for Observability and Telemetry agents, enabling developers, SREs, and platform teams to successfully deploy, configure, and operate monitoring solutions at scale.

This role requires close collaboration with engineering, product, and DevOps teams to translate complex technical concepts into clear, accurate, and user-friendly documentation.

 

 

͏

Key Responsibilities

 

  • Create, edit, and maintain technical documentation for observability and telemetry agents (metrics, logs, traces).
  • Develop content such as installation guides, configuration references, architecture overviews, and troubleshooting guides.
  • Collaborate with engineers and product managers to document new features and enhancements.
  • Ensure documentation aligns with cloud-native and GCP best practices.
  • Maintain consistency in tone, structure, and terminology across all documentation assets.
  • Review and update documentation based on product changes and user feedbac

͏

Required Qualifications

 

  • 3+ years of experience as a Technical Writer in software, cloud, or infrastructure environments.
  • Strong experience documenting distributed systems, observability tools, or monitoring platforms.
  • Hands-on or documentation experience with Google Cloud Platform (GCP) (strongly preferred).
  • Solid understanding of telemetry concepts: logs, metrics, traces, agents, collectors.
  • Ability to work with engineering teams and understand technical designs.
  • Experience with documentation tools such as Markdown, Git, Docs-as-Code workflows.

Nice to Have

 

  • Experience with observability tools (e.g., OpenTelemetry, Prometheus, Grafana, Cloud Monitoring).
  • Familiarity with Kubernetes and containerized environments.
  • Experience documenting APIs or SDKs.
  • Background working in Agile or DevOps teams.

͏

What We Offer

  • Competitive salary and benefits above the law
  • Performance-based bonus
  • Opportunity to work on modern cloud and observability platforms
  • Collaborative, global engineering environment

͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: Cloud Engineering GCP .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

Reciba alertas de trabajo

Recibir notificaciones cuando tengamos puestos vacantes y recibir otras noticias relevantes sobre la carrera


Registro >

Únete a nosotros

Explora los puestos vacantes que coincidan con tus intereses y habilidades


Buscar trabajos >

Si encuentra correo, anuncios o personas sospechosas que ofrecen trabajos en Wipro, envíenos un correo electrónico a helpdesk.recruitment@wipro.com. No envíe su currículum por correo electrónico a esta identificación, ya que no se supervisa para currículums y solicitudes de carrera.

Cualquier queja o inquietud con respecto a prácticas de contratación poco éticas / injustas debe dirigirse a nuestro Grupo del Defensor del Pueblo en ombuds.person@wipro.com.

Somos un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, casta, credo, religión, género, estado civil, edad, origen étnico y nacional, identidad de género, expresión de género, orientación sexual, orientación política, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Wipro se compromete a crear un lugar de trabajo accesible, solidario e inclusivo. Se proporcionarán adaptaciones razonables a todos los solicitantes, incluidas las personas con discapacidades, durante todo el proceso de reclutamiento y selección. Las adaptaciones deben comunicarse antes de la solicitud, siempre que sea posible, y se revisarán de forma individual. Wipro brinda igualdad de oportunidades para todos y valora la diversidad.