Job Description
Technical Writers to write, publish, and maintain documentation. It can range from making small
edits to existing content to creating entirely new spaces and pages. We need someone who
excels at handling multiple projects and has the technical know-how to create comprehensive
guides.
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Expected Experience
Qualified Technical Writers will be expected to have the following experience:
● Excellent writing, organizational, interpersonal, and communication skills
● Knowledge and proficiency in process workflows and process understanding
● Knowledge of authoring tools and formats for generating SOPs
● Understand documentation process and life cycle
● Understand project norms and metrics
● Ability to handle basic graphics for documents
● Self-motivated and flexible
● Ability to work both independently and as part of the software and technical
publications teams
● Passion for excellence and quality
● Patience and strong attention to detail
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Candidate experience desired
Ideal candidates should have the following experience/skills:
● Technical writing and instructional design experience (4+ years desired).
● Fluent in English language and grammar.
● Strong writing and editing ability.
● Proficiency with Confluence.
○ Jira proficiency a bonus!
● Ability to write according to our internal style guide.
● Strong communication and reporting skills
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.