About the Role:

Servaada, a Wipro company, is seeking an experienced and proactive Assistant Accountant to join our Policy Accounting team.

This is an excellent opportunity for a driven finance professional who is looking to take ownership of a specific area of the business and play a key role in supporting financial performance, controls, and reporting. The successful candidate will work closely with Finance Analysts and key stakeholders across the organisation, providing financial insight, operational support, and continuous improvement recommendations.

You will support the Finance Manager and wider business by applying your accounting expertise across a broad range of financial activities. Taking responsibility for a designated business area, you will ensure the accuracy and integrity of financial information, assist with month-end reporting, and help deliver timely and meaningful financial analysis to support business decision-making.

You will be responsible for identifying opportunities to improve financial processes, challenging existing ways of working, and implementing changes that enhance efficiency, accuracy, and business performance. Building and maintaining strong relationships with both internal and external stakeholders will be essential to delivering excellent service and achieving agreed outcomes.

Working collaboratively with Finance Analysts and other finance professionals, you will coordinate activities, provide insightful financial challenge, and support the delivery of key finance objectives. You will ensure all activities are carried out in line with Servaada's Treating Customers Fairly (TCF) principles, governance framework, and regulatory requirements.

Your Benefits:

As an Assistant Accountant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

This is a 12-month fixed-term contract, and excellent opportunity for a detail-oriented finance professional looking to develop their career within a collaborative and growing financial services environment.

Key Responsibilities:

Management of operational accounting to ensure accurate financial records on behalf of our clients. Ensuring delivery of services in line with agreed SLA’s, working with Customer Services, P&P and IT to ensure SLAs are achieved and issues are effectively managed and resolved in agreed timescales across Alpha, manual processes, manual payments and general ledger accounting.  

• Application of commercial and financial knowledge to deliver results to the Finance managers and relevant business functions.
• Uphold the accuracy, integrity and quality of the assets, liabilities and P&L data being reported.
• Ensure departmental deliverables are produced accurately, timely and of requisite quality through appropriate co-ordination and planning of resources.
• Responsible for embedding a culture of financial and commercial challenge within and across the department.
• Understand the Risk and Control framework that Servaada operates applying finance knowledge and challenge to ensure tactical risks are identified, measured against standards, and escalated appropriately.
• Develop effective relationships with key internal and external contacts and be seen as a subject matter expert and support for all other roles within the team.
• Tactically design and support the smooth running of financial processes, models and systems (e.g. general ledger, forecasting tool and group submission tool). Challenge and initiate improvements in efficiency and quality to achieve desired outcomes.
• Co-ordinate detailed analysis, problem solving and root cause to ensure the correct customer outcome in line with SLAs and timetables.
• Assess and improve MI, drawing out high-level messages that drives business action, cross functional understanding and process improvement.

Essential Skills:

• Complete complex general ledger reconciliations and supporting accounting.
• Ensure accounting records are accurate and assets and liabilities reflect the correct position.
• Identify solutions for balance sheet clearance to including, root cause analysis, end-to-end review, recommend required changes to cross functional models and short-term clearances.
• Production of client, business and executive committee MI.
• Direct engagement with OSP’s or functional senior leads.
• Production of policy accounting data fixes for submission of IT.
• Communicates effectively, including written and oral presentation, engaging customers and stakeholders as appropriate to role.
• Demonstrates good organisation skills, with an analytical and methodical approach to work.
• Ability to work very well in a team or independently, consulting and co-ordinating others appropriately in the wider function and business.
• Knowledge of General Ledger and policy transaction systems including journal preparation and posting.
• ACCA qualified, part-qualified, or actively working towards an ACCA qualification.
• Knowledge of life and pensions financial and regulatory environment.

Desirable Skills & Qualifications:

• Experience working in a finance department or relevant qualifications.
• Experience of working within a regulatory environment.
• Experience in implementation of new financial systems and/or processes.
• Experience of system integration.
• Qualified or in training member of a CCAB body or equivalent qualification or relevant experience.

Personal Attributes:

• Customer-focused with a passion for delivering excellent service.
• Strong leadership presence and ability to inspire others.
• Resilient and adaptable in a fast-paced environment.
• Proactive and solution oriented.
• Highly organised with excellent attention to detail.
• Strong decision-making and problem-solving skills.
• Collaborative and supportive team player.
• Committed to developing others and promoting a positive working environment.

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to:

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct
• Must act to deliver good outcomes for retail customers.