About the Role:

Servaada, a Wipro company is looking for a Product Manager to provide strategic oversight of the OPUS product, ensuring delivery against key business goals. The Product Manager/Lead owns product risks, resource alignment, and stakeholder engagement. Acts as the single point of accountability, driving outcomes, reporting progress, and ensuring benefits are realised.

Your Benefits:

As a Product Manager, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Responsibilities:

• Define and maintain the product vision, strategy, and roadmap aligned with organisational objectives
• Accountable for developing and executing go-to-market strategies, serving as the primary point of contact for prospective UK customers
• Ensure delivery of OPUS features and enhancements against agreed business goals and timelines
• Act as the primary point of accountability for product performance and outcomes
• Manage product risks, dependencies, and resource allocation effectively
• Engage with stakeholders to gather requirements, prioritise features, and manage expectations
• Drive benefits realisation and ensure measurable value is delivered
• Oversee progress reporting, ensuring transparency and alignment with governance processes
• Collaborate with architects, developers, and business teams to ensure technical feasibility and quality
• Promote continuous improvement in product delivery processes and practices
• Impacts on IT budgets (financial / non-financial responsibilities of the role)
• Key interfaces / relationships will include internal and IT stakeholders, 3rd party service providers and 3rd party customers

Essential Skills:

• Strong understanding of product lifecycle management and agile delivery methodologies
• Excellent stakeholder management and communication skills
• Ability to balance strategic thinking with hands-on delivery oversight
• Strong analytical and problem-solving skills
• Proven experience as a Product Manager, Product Lead, or similar role in enterprise software or technology solutions
• Extensive  experience in software development or IT delivery roles
• Experience working in Agile, cross-functional feature teams

Desirable Skills:

• Strong product knowledge of OPUS or similar commercial workflow solution
• Financial services Industry knowledge
• Bachelor’s degree in Computer Science, Information Technology or equivalent industry experience

Application of Individual Conduct Rules:

• Standard of conduct is reasonable under all circumstances relating to:
• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• must pay due regard to the interests of customers and treat them fairly
• must observe proper standards of market conduct

Join Our Team:

Join our team as a Product Manager and make a meaningful impact in the lives of our clients and beneficiaries. Within Servaada we are bringing industry experts together to deliver market-leading, innovative outsourced services powered by Wipro’s advanced technology platforms and deep expertise designed to elevate customer outcomes, drive sustainable growth, and enable a competitive cost-to-serve, while fostering a culture of care, inclusion, and opportunity for our colleagues.