Job Description

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as Project Manager will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

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Responsibilities:

• Own and manage multiple license and contract compliance engagements
• Manage timeline & milestone achievement
• Ensure realistic timelines and milestones achievement in line with invoicing
• Follow escalation path when required
• Follow up with Professional Services Firm for any missing or inaccurate data and escalate if required
• Ensure completion of documentation for each verification meeting defined standards
• Create and distribute meeting minutes and reporting
• Continuously update multiple engagement opportunities in tool
• Ensure adherence to applicable policies

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Requirements:

• 6-8 years of overall experience in BPO industry
• 3+ years experience in a project management role
• Advanced proficiency in French and Spanish and English
• Bachelor's degree
• Ability to communicate/coordinate with multiple teams
• Critical thinking and quick decision-making skills
• Accuracy, attention to detail, and excellent written language and comprehension
• Aptitude to comprehend articles and good analytical skills
• Ability to multitask
• Excellent organizational skills and detail-oriented approach to problem-solving
• Excellent knowledge of Service Delivery

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Benefits for working with us:

• Competitive salary with an attractive set of social benefits:

-Private Pension Plan;

-Monthly Benefit budget;

-Medical insurance;

-Life insurance;

• Christmas bonus;
• Childbirth allowance;
• Relocation package for candidates willing to relocate;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
• Extra annual leave days depending on tenure within Wipro;
• BOOKSTER opportunities;
• Nice designed and central business office;
• Fruits, coffee and tea on the house;
• Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Employee Assistance program;
• Employee Referral Program with attractive incentive schemes
• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.