Job Description

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as RTR TL will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

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Job requirements:

• Coordinate the activities in the team
• Connect with the customer and other Wipro teams
• Perform month end activities
• Perform reporting activities
• Performs quality check and prepares improvement plan
• Prepares the job description and the development plan for the team members.
• Manages performance appraisals
• Drives process improvements initiatives

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Candidate’ profile:

• Advanced level of English
• Advanced level of Polish
• Accuracy and attention to detail
• Can do attitude, proactive behavior
• General accounting skills and good analytical skills
• MS Excel, SAP working experience
• 2-4 years of BPO experience

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Benefits for working with us:

• Competitive salary with attractive set of social benefits:
• Private Pension Plan;
• Monthly Benefit budget;
• Medical insurance;
• Life insurance;
• Christmas bonus;
• Childbirth allowance;
• Relocation package for candidates willing to relocate;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
• Extra annual leave days depending on tenure within Wipro;
• BOOKSTER opportunities;
• Nice designed and central business office;
• Fruits, coffee and tea on the house;
• Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Employee Assistance program;
• Employee Referral Program with attractive incentive schemes
• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.