Job Description
Job Title:  Senior Salesforce Administrator
City:  Toronto
State/Province:  Ontario
Posting Start Date:  11/25/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 

About the role:

 

We’re seeking a client‑facing Senior Salesforce Admin to own production support and configuration across Sales/Service Cloud (FSC a plus). You’ll triage incidents, drive RCA, deliver admin/config solutions (users/roles/permissions, flows, validation rules, case processes), manage sandboxes and releases, and partner closely with business and clients.

 

Responsibilities:

  • Troubleshooting and enhancing existing logic in SFDC
  • Providing declarative code for project-related deliverables.
  • Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Completing regular internal system audits and prepare for upgrades
  • Managing Salesforce data feeds and other integrations
  • Coordinating the evaluation, scope and completion of new development requests.
  • Assisting in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements
  • Doing configuration with a high degree of efficiency and quality
  • Interaction with application development teams and customer-facing resources

 

Education and Requirement:

 

  • 5-8 years’ professional experience with supporting or troubleshooting applications with an object-oriented architecture.
  • Experience in configuration, customization, and data migration of Salesforce CRM application.
  • Experience handling Salesforce workflows, validation rules, email templates, roles, profiles, dashboards, reports
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Experience in Financial Service Cloud is preferred
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • Experience in SOQL queries
  • Salesforce Admin certifications required

 

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity.
Mandatory Skills: Salesforce Administration .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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