Job Description
Key Responsibilities
- Design, develop, and execute automated test scripts using Java Selenium for web-based banking applications and contact center platforms.
- Develop and maintain API test cases using Rest Assured for backend services and integrations.
- Collaborate closely with contact center teams to understand business processes, call handling workflows, and customer service requirements.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum 4 years of experience in quality assurance, with at least 1 year directly supporting contact center environments in banking or financial services.
- Strong expertise in automated testing using Java Selenium.
- Hands-on experience with API testing using Rest Assured.
- In-depth understanding of contact center operations, systems, and technologies (e.g., IVR, telephony, CRM integration).
- Solid knowledge of SDLC and QA methodologies, especially in Agile environments.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.