About the role

The Veeva Vault PromoMats Business Analyst acts as a key functional partner between business stakeholders and technical teams, supporting the global Veeva Vault ecosystem. This role is responsible for gathering, analyzing, and translating business requirements into functional solutions aligned with PromoMats capabilities, compliance standards, and enterprise processes.

The BA works closely with global business users, IT, platform teams, and Veeva Managed Services to ensure PromoMats solutions are scalable, compliant, and meet regional and global business needs.

K͏ey Responsabilities

1. Business Analysis & Functional Ownership

• Serve as the primary functional SME for Veeva Vault PromoMats across regions and business units.
• Engage with business stakeholders to understand end‑to‑end promotional content processes and pain points.
• Translate complex business needs into clear functional requirements, user stories, and acceptance criteria.
• Advise stakeholders on PromoMats capabilities, limitations, and best‑practice usage.
• Act as a bridge between business, IT, and technical teams to ensure aligned solution delivery.

2. Functional Solution Design

• Define functional designs for PromoMats including:
• Document types and metadata models
• Lifecycles, workflows, and approval processes
• User roles, permissions, and access models
• Custom objects, fields, and page layouts (functional definition)
• Prepare functional design documents (FDDs), BRDs, and traceability matrices.
• Ensure requirements are complete, unambiguous, and aligned with validated system standards.
• Review and validate technical design proposals against business requirements.

3. Stakeholder Management & Collaboration

• Partner with global and regional business teams to prioritize enhancements and manage demand.
• Coordinate with technical teams, QA, and Veeva Managed Services during implementation.
• Facilitate workshops, requirement walkthroughs, and solution design discussions.
• Manage requirement sign‑offs and scope alignment across stakeholders.

4. Testing, Validation & UAT Support

• Define UAT strategy, test scenarios, and business test cases.
• Support execution of UAT cycles and coordinate defect triage with technical teams.
• Validate that delivered solutions meet business requirements and compliance expectations.
• Maintain validation artifacts including requirement traceability, test evidence, and approvals.

5. Release & Change Management

• Review quarterly Veeva Vault releases and assess functional impact to PromoMats processes.
• Communicate release impacts, new features, and changes to business users.
• Support business readiness activities including release notes, training inputs, and adoption planning.
• Ensure changes follow SDLC, change control, and validation processes.

6. Compliance, Governance & Documentation

• Ensure PromoMats processes align with regulatory requirements (e.g., 21 CFR Part 11, Annex 11, GxP).
• Support audit activities by providing functional documentation and traceability.
• Maintain SOPs, business process flows, and configuration inventories (functional view).
• Ensure consistent use of metadata standards, naming conventions, and controlled vocabularies.

7. Business Enablement & Continuous Improvement

• Support user onboarding, training, and change adoption initiatives.
• Identify process improvement opportunities to optimize review cycles, approvals, and content reuse.
• Recommend functional enhancements and automation opportunities within PromoMats.
• Contribute to the long‑term PromoMats roadmap aligned with business strategy.

8. Innovation & Strategic Alignment

• Evaluate new PromoMats features from a business value perspective.
• Collaborate with stakeholders to define future‑state business processes.
• Support global standardization while accommodating regional needs.
• Act as a trusted advisor to business leaders on PromoMats evolution.