Job Description

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!

Working hours: 9:00 AM – 5:00 PM CET

Work model: Fully remote (candidates must be based in Poland)

Contract type: Fixed-term employment contract for 1 year (maternity cover) with the possibility of extension

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The Contract Administrator is responsible for managing customer invoicing, contract administration, reporting, and customer communication for the Polish market. This role involves close collaboration with Finance, Credit & Collection, Contract Managers, Sales Operations, and IT teams to ensure accurate invoicing, compliance with local regulations, and a high level of customer service. Due to the nature of the role, it requires working with Polish tax documentation, KSeF processes, local invoicing requirements, and handling customer communication related to billing matters.

Key Responsibilities

• Create, validate, and issue customer invoices in line with contractual terms and Polish legal requirements
• Process invoice corrections, adjustments, credit notes, and other billing-related requests
• Manage daily invoicing activities across multiple business lines (MPS, DaaS, PCP, etc.)
• Monitor invoice status and ensure proper delivery via KSeF and other approved channels
• Prepare and maintain financial and operational reports based on Sedokus and other data sources
• Perform monthly reconciliation between SAP and Sedokus, including explaining discrepancies and outstanding items
• Reconcile invoicing data and investigate discrepancies
• Support KSeF-related processes and reporting activities
• Maintain KSeF ID reports for internal systems and reporting purposes
• Handle customer inquiries related to invoices, billing issues, and contracts
• Cooperate with Finance, Credit & Collection, Contract Managers, Sales Operations, and IT teams
• Ensure compliance with internal controls, company policies, and Polish invoicing regulations
• Review customer contracts and ensure invoices are issued accordingly

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Required Qualifications

• 6–12 months of experience in invoicing, billing, contract administration, finance operations, or accounting
• Polish language is require on at least C1 level
• English language is require on at least B2 level
• Experience in customer-facing administrative or financial processes
• Strong attention to detail and accuracy
• Ability to work independently and manage multiple priorities
• Good analytical and problem-solving skills
• Fluent English and Polish (written and spoken)
• Basic understanding of Polish tax regulations, VAT requirements, invoicing rules, and KSeF processes
• Ability to communicate effectively with Polish customers and interpret financial, contractual, and tax documentation

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What we offer:

• Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
• Premium medical services for employees and family members (Lux med)
• Life & Disability Insurance for employees and family members (Generali)
• Profitable Capital pension Plan (PPK) up to 4% of employer contribution
• Social Fund benefits: holiday bonuses, kindergarten allowances, Christmas bonuses etc
• Co-financing for glasses
• Access to internal and external learning platforms (i.e. Udemy, WiLearn, HMM, FutureSkills)
• Employee Assistance Program and Fit app for wellbeing
• Employee Referral bonuses
• Relocation assistance: accommodation, travel, and other covered expenses
• Foreign language allowance, On-call allowance, Call-out allowance, morning/evening/night Shift allowance, Overtime work allowance, Business travel allowance (if applicable to the role requirements)
• Famous annual company integration event for employees & families combined with CSR impact – Spirit of Wipro Run
• Integration and cultural events for employees
• Performance based Reward and recognition programs

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Equal Opportunity Employer:

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law

Internal Reporting and Whistleblower Protection:

Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.