Job Description
Job Title: Java Site Reliability Engineer (SRE)
Location: Hybrid (2–3 days/week from client office)
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About the Role
We envision a future where payments are seamless, secure, and accessible—anytime, anywhere. Our platform leverages flagship technologies like CyberSource and Authorize.net to deliver full-service Payment Management solutions, integrating global payment processing, fraud management, and payment security.
The Site Reliability Engineering (SRE) team is seeking a skilled Java Engineer to join the Merchant and Acquirer Processing (MAP) group. This role is essential for maintaining the reliability and performance of our 24/7 systems that support merchants worldwide.
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Key Responsibilities
Build deep expertise in MAP systems to support merchant operations.
Provide Level 3 support, including participation in on-call rotations.
Troubleshoot and resolve issues within defined SLAs based on priority.
Collaborate with development and product teams to improve release quality and reduce production issues.
Participate in post-release monitoring and validation to ensure stability.
Develop and test next-generation monitoring tools to reduce mean-time-to-detect (MTTD).
Automate production support activities to improve team efficiency and productivity.
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Required Skills & Qualifications
5+ years of experience in Software Development or Test Engineering, with hands-on expertise in at least one technology stack—preferably Java and related technologies.
Proven experience in building highly scalable web services.
Exposure to containerized microservices architecture is a strong plus.
Demonstrated proficiency in troubleshooting, root-cause analysis, and implementing major components for large-scale projects.
Understanding of Disaster Recovery methodologies is a plus.
Experience working in Agile teams.
Excellent oral and written communication skills.
Familiarity with monitoring tools such as Splunk, Keynote, and Grafana is a plus.
Bachelor’s degree in Computer Science or Engineering; Master’s degree is a plus.
Experience working in fast-paced 24/7 environments is key to
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.